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H&R Fabrics

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You are here: Home / Shopping During The COVID-19 Pandemic

Shopping During The COVID-19 Pandemic

Yes, you can shop at H&R Fabrics under the current COVID-19 guidelines from Arizona Governor Ducey. Here’s what you need to know to shop with us. Questions? Call us at (602) 269-6131

What You Need To Know

Last updated: Wednesday, January 20, 2020

We are doing everything possible to deliver the fabrics, trims, tools and supplies your business needs during this unusual time in our world. Keep checking this page as instructions from Governor Ducey changes the rules for shopping in Arizona.

This is a challenging time, but we will make it through together.

We have limited staff available, so please be patient with us. You will still get the same outstanding service when it’s your turn.

We are currently servicing customers:

  • In-store shopping. We are following social distancing and safety guidelines, and require our customers to follow them, also. [Tell me more]
  • Local delivery service. We’ve expanded our local delivery service to bring products to your home, office, workroom, or client location. [Tell me more]
  • Curbside pickup. NEW! You can place an order and pick it up at our front door, limiting our contact. [Tell me more]

Harold and Jonathan show off their face masks during the COVID-19 Stay At Home order.

In-Store Shopping

Our goal is to help you with your project and keep you, your family, and our staff safe and healthy.

Our in-store shopping guidelines:

  • Everyone over the age of 2 must wear a mask that covers their nose and mouth while in the store. If you don’t have a mask, we have some available for a $1 donation to Bridging Arziona Furniture Bank.
  • Our employees have their temperature checked before starting work every day and must wear a mask while assisting customers.
  • Parents, please keep your children close to you while you are in the warehouse to keep them safe and allow for proper social distancing.
  • We are maintaining social distancing of a minimum of 6 feet.
  • Our staff wash their hands after every customer interaction or transaction. We have placed a hand sanitizer dispenser on the front counter for your convenience.
  • We will be disinfecting commonly touched surfaces throughout the day.

Local Delivery Service

H&R Fabrics local delivery driver, Mike, uses social distancing and wears a mask and gloves on deliveries during the COVID-19 Stay At Home order.
If you haven’t used our local delivery service, this might be the perfect time to try it. Get the full details about our weekday delivery service on our delivery service page.

We can ship your order if you live outside our local delivery area. Standard shipping costs apply.
H&R Fabrics employees wearing face masks during the COVID-19 Stay At Home order.

We constantly review and revise this page as things change in our store and the world related to the COVID-19 global pandemic. If you have any questions, call us at (602) 269-6131. We are here to serve you.

Curbside Pickup During COVID-19

We now offer curbside pickup at our store. This option allows for social distancing to keep our staff and customers safe.

We accept orders for curbside pickup:

  • Phone at (602) 269-6131
  • Email at Paula@handrfabrics.com
  • Fax at (602) 269-3280

Here’s what you need to know to place an order for curbside pickup during the COVID-19 Stay At Home order.

  • Fees. There is no fee for curbside pickup orders.
  • Wholesale account customers. If you have a wholesale account, you have the option of prepaying for your curbside pickup order with a credit card or charging your order to your existing open account. You must sign your invoice for open account orders.
  • No wholesale account? If you don’t have a wholesale account with us, you must prepay for your curbside pickup order with a credit card.
  • Order Preparation. When you place and pay for your order, we will let you know when it will be ready for pickup. Typically, orders are ready in an hour or less but sometimes take longer depending on how busy we are when we receive your order.
  • Order pickup. Curbside orders are boxed or bagged and set inside the front door. Please follow social distancing guidelines when you arrive. If you are picking up your order on an open account, remember that we need your signature on your invoice to complete it.
This is brand new and we are learning as we go. Please be patient with us as we set up this new system to deliver the same excellent customer service you get inside our store.

Have Questions?

We want to make your H&R Fabrics experience easy and fun. We’ve created a FAQ to answer our most commonly asked questions.

Frequently Asked Questions

If our FAQ doesn’t answer your question, you can always call us at (602) 269-6131 or use our contact form.

Contact Us

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